Security & Protection
Military-grade security for Bangladesh's #1 digital marketplace. Protecting 50,000+ users and ৳85M+ transactions with zero security breaches since 2019.
Last Security Audit: January 15, 2025 | Next Scheduled Audit: April 15, 2025
At Heisenberg's Legacy Shop, security is not just a featureβit's the foundation of our entire platform. Since 2019, we have maintained a perfect security record with zero data breaches, zero unauthorized access incidents, and 100% uptime for our security systems. Our comprehensive security framework protects your data, transactions, and digital assets with enterprise-grade measures.
Zero Compromise Guarantee: Our platform operates under Bangladesh's Digital Security Act 2018 with full compliance to international security standards. We implement multi-layered defense systems that have successfully blocked over 1 million malicious attempts since 2019. Your security is our absolute priority.
1. Data Encryption & Protection Maximum Security
AES-256 Encryption
Military-grade encryption protects all data at rest and in transit. Same encryption used by governments and banks worldwide.
End-to-End Security
Complete encryption from your device to our servers. Zero-knowledge architecture ensures even we cannot access your sensitive data.
Secure Storage
Data stored in multiple encrypted layers across geographically distributed servers with real-time replication and backup.
2. Multi-Factor Authentication & Access Control Maximum Security
Our advanced authentication system provides multiple layers of protection:
- Multi-Factor Authentication (MFA): SMS, Email, and Authenticator app support for maximum security
- Biometric Authentication: Fingerprint and facial recognition support for mobile devices
- Device Recognition: Automatic detection and verification of trusted devices
- Session Management: Secure session tokens with automatic expiration and rotation
- IP Whitelisting: Optional IP restriction for high-security accounts
- Behavioral Analysis: AI-powered detection of unusual login patterns and account activity
3. Transaction Security & Fraud Prevention Critical Protection
Advanced Fraud Detection
Our AI-powered fraud detection system analyzes over 100 behavioral and technical parameters in real-time to identify and prevent fraudulent activities before they occur.
- Real-time Transaction Monitoring: Every transaction analyzed in milliseconds for fraud indicators
- Blockchain Verification: Immutable transaction records for cryptocurrency payments
- Escrow Protection: Secure holding of funds until successful account verification and transfer
- Payment Gateway Security: PCI DSS Level 1 compliant payment processing
- Anti-Money Laundering (AML): Full compliance with Bangladesh Bank AML regulations
- Chargeback Protection: Advanced systems to prevent fraudulent payment reversals
4. Infrastructure & Network Security High Security
Our infrastructure is built on enterprise-grade security foundations:
- Cloud Security: AWS/Azure SOC 2 Type II compliant infrastructure with 99.99% uptime SLA
- DDoS Protection: Advanced mitigation systems handling attacks up to 100 Gbps
- Web Application Firewall (WAF): Real-time protection against OWASP Top 10 vulnerabilities
- Intrusion Detection & Prevention: 24/7 monitoring with automated threat response
- Network Segmentation: Isolated security zones preventing lateral movement
- Zero Trust Architecture: Verify everything, trust nothing security model
5. Compliance & Certifications
We maintain compliance with international security standards and undergo regular third-party security audits by leading cybersecurity firms.
6. Incident Response & Recovery Critical Protection
24/7 Security Operations Center (SOC)
Our dedicated security team monitors threats around the clock with average incident response time of under 3 minutes.
- Automated Threat Detection: AI-powered systems identify threats before human intervention needed
- Instant Notification System: Immediate alerts for any security-related events
- Disaster Recovery: Complete system recovery capability within 15 minutes
- Data Backup: Multiple encrypted backups across different geographic regions
- Business Continuity: Zero downtime disaster recovery with automated failover
- Forensic Capabilities: Complete audit trails and investigation tools
7. Privacy & Data Protection
Your privacy is protected through comprehensive data governance:
- Data Minimization: Collect only necessary information for service delivery
- Purpose Limitation: Data used only for explicitly stated purposes
- Retention Policies: Automatic deletion of data when no longer needed
- Right to Privacy: Full GDPR rights including access, rectification, and erasure
- Data Anonymization: Personal identifiers removed from analytical data
- Cross-Border Protection: Secure international data transfers with adequate safeguards
8. User Security Best Practices
Partner with us to maintain maximum security:
- Strong Passwords: Use unique, complex passwords with minimum 12 characters
- Enable MFA: Always activate two-factor authentication for your account
- Device Security: Keep devices updated with latest security patches
- Phishing Awareness: Verify all communications - we never ask for passwords via email
- Secure Networks: Avoid public WiFi for sensitive operations
- Regular Reviews: Monitor account activity and report suspicious behavior immediately
9. Vulnerability Management & Bug Bounty
Responsible Disclosure Program: We welcome security researchers to help us maintain the highest security standards. Report vulnerabilities through our bug bounty program and receive recognition plus monetary rewards up to $10,000 for critical findings.
- Continuous Scanning: Automated vulnerability assessment every 24 hours
- Penetration Testing: Quarterly testing by certified ethical hackers
- Code Review: Security review for every code change before deployment
- Dependency Monitoring: Real-time tracking of third-party component vulnerabilities
- Security Training: Regular security education for all development team members
10. Contact Our Security Team
For security concerns, vulnerability reports, or emergency incidents:
π‘οΈ Security Operations Center (SOC)
π’ Security Office: Dhanmondi, Dhaka-1205, Bangladesh
π¨ Security Email: security@heisenbergslegacy.shop
π₯ Emergency Hotline: +880-1XXX-XXXXXX (24/7)
π Bug Bounty: bugbounty@heisenbergslegacy.shop
π± Telegram: @Heisenberg_V2_Security
β‘ Response Time: < 3 minutes for critical incidents
π PGP Key: Available for encrypted communications
For immediate security emergencies, call our 24/7 hotline. For vulnerability reports, use our encrypted bug bounty channel.
Security Commitment: We invest over 30% of our budget in security measures because your trust is our most valuable asset. Our security team never sleeps so you can transact with confidence.